This Return & Refund Policy outlines the terms under which products purchased from VividhastoresIndia may be returned or refunded. By placing an order on our website, you agree to the conditions mentioned below.
Returns
We offer returns on eligible products within 7 days from the date of delivery.
To be eligible for a return:
- The product must be unused, unworn, and in its original condition.
- The item must be returned in its original packaging.
- Proof of purchase (order ID or receipt) is required.
Certain items are not eligible for return, including:
- Perishable goods
- Personal care items
- Customized or made-to-order products
- Items marked as “Non-returnable”
Important Note
- Return requests must be raised within 7 days from the date of delivery.
- Any damaged, defective, or incorrect item must be reported within 48 hours of delivery with proper images/video proof.
- Requests raised after the mentioned timelines may not be eligible for a refund or exchange.
Refunds
Once we receive and inspect your returned item, we will notify you regarding the status of your refund.
If approved:
- Refunds will be processed within 5–7 business days.
- The amount will be credited to your original payment method.
- Refunds will be processed via bank transfer or UPI.
Exchanges
We only replace items if they are:
- Defective
- Damaged during delivery
- Incorrect item received
To request an exchange, please contact us within 48 hours of receiving the product.
Return Shipping
- Customers may be responsible for return shipping costs unless the return is due to our error (damaged or incorrect product).
- Shipping charges are non-refundable.
Cancellations
- Orders can be canceled before they are shipped.
- Once shipped, orders cannot be canceled.
Contact Us
If you have any questions about our Return & Refund Policy, please contact us:
VividhastoresIndia
📍 Address: 229B GANGA VIHAR PHASE 2 SIDDH, ARTH NAGAR SIDCUL ANEKI HETMAP,HARIDWAR UTTARAKHAND INDIA 249403
📞 Phone: +91 7088559997
📧 Email: vividhacol@gmail.com
